BOL verification checklist

BOL Manipulation & Fraud Prevention Checklist (SOP Quick Reference) - Brought to you by HaulPay

Purpose: Ensure all Bills of Lading (BOLs) are verified and fraud risks are mitigated before payment/funding.

• BOL verification checklist

✅ Reminder: Treat every document as suspicious until verified. Human review + SOP discipline = strongest fraud defense.

Step 1 – Document Cross-Check

o   Compare BOL with:

o   Rate con

o   POD

o   Dispatch Records

 Confirm shipment details align (address, commodity, pallet count, weight, delivery times).

Step 2 – Spot Red Flags

o   Fonts/formatting inconsistent

o   Signatures missing, stamped, or copied

o   Whiteout or visible edits

o   Vague commodities (“freight of all kinds”)

o   Duplicate or repeatedly resubmitted docs

o   Requests for fast pay without full paperwork

Step 3 – Verify Debtor Profile

o   Business name matches system record

o   Email domain verified (no mismatched .org vs .com)

o   Phone/address confirmed

o   Use only debtor profile contact info (never Rate con contacts)

Step 4 – Direct Confirmation

Call shipper/consignee directly to confirm:

Load exists

Address is correct

Pallet count & weight match

Step 5 – Escalation if Suspicious

o   Flag to Compliance

o   Suspend funding/payment

o   Collections verify directly with debtor

Step 6 – Resolution

o   Fraud confirmed → Reject, notify client, log case

o   Valid load → Approve funding

Step 7 – Recordkeeping

o   Log all verifications and outcome

o   Update fraud database

o   Report during audits

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